Mercure Bucharest City Center

Location

I liked the location, facilities in general, a really good bed, quite nice breakfast with fresh fruits, very calm stay. The staff was helpful, the street nice and calm. No view available from your room, but the facade of the building is really nice, I liked it. Don’t forget to put “Not disturbed” on your door, otherwise be ready to wake up at 8:30 even on Sunday - which was my mistake, but it’s good - that’s how the room is really clean.

Staff were friendly throughout, if a little overworked. But the bed was comfortable, pillows were decent and blackout curtains helpful. Breakfast had lots of gluten free options for my girlfriend which she appreciated.

It was in a good location with lots of restaurants and coffee shops around. It was a distance from the old center of town if you are seniors like us. The room was very clean and light with good air con as it was hot during our stay. The bathroom was very nice and very clean. We did not have breakfast there but it looked fine. I did have a coffee in the breakfast room and it was not as good as most of the cafes. The reception desk was very warm and helpful.

The staff were outstanding (particularly Silvia and Alex at reception, as well as the staff in the restaurant). They were extremely efficient, helpful and courteous, nothing was too much trouble for them. Thank you so much! The breakfast buffet was excellent and we also had a wonderful Christmas lunch in the restaurant.